a little rant XD:
Well I ordered it, but haven't received it yet... I live in the Netherlands and apparently the package was shipped from france. not a problem I would think, but following the track and trace I saw the package safely arrive in a distribution centre in Amsterdam. but then the status of the shipment changed to "undeliverable, because address information is incomplete".
weird, cuz I had to supply it all to Namco to be able to order the product. but... I am a patient person and decided to contact the courier and supply them with the correct info.
I got the reply in French (which I cannot read or speak, so had to google translate XD) and it said they couldn't help me because the package wasn't in france anymore. they did not supply me with a phonenumber from an office in the Netherlands (which they don't have I think, because I couldn't find it after 30 minutes of googling). I found out (also by googling) that DPD (another courier service) is a daughter-firm of the French shipper (La Poste), and decided to call them, hoping they would be able to help. They were helpful but couldn't find my package, also the shipment number was unknown to them. But one final check using my name the customer service employee was surprised to find my package! yay!
I supplied the correct information and they would send it to me right away.
a couple days passed without the track and trace updating information, until this morning it stated (again... in French...) that the package is undeliverable and is being send back to the shipper... wtf....
I called DPD again, and he told me he was surprised that the package was on its way back to france, but he couldn't do anything about it since it was already on its way back to france.... /cry. only thing I could do according to that guy wa contact the sender (Namco Bandai shop) to ask for a new one.... I hope they are customer friendly enough to send me a new one without to much trouble.