I don't know if anyone is still following this, but your profile under the old BSN site only has 12 slots for Wardens. If you take your Warden in Origins --> Awakening --> Golems --> WitchHunt, that counts as 4 Wardens. Of course, most of you probably already know this. Anyway, you can still sign in to the old site when Origin came out, go to your profile, and then profile diagnostics. Delete all the Wardens already in the Keep, freeing up those slots. Go back to your game and do something and save, making sure you're online. Once the old forum updates, it can sync with the Keep. (I have 38 Wardens in the Keep, so I know it's working). Unless they changed the mechanism for uploading Warden information for new purchasers after they closed the old site . . . then I don't know. Here's a link if you need it:
http://social.bioware.com/page/games-list